"I highly recommend Precision Optometry. Dr. Brooks and her staff provide excellent customer service and care.
I walked into the office without an appointment seeking a second opinion on the new prescription and glasses I had recently received from another doctor's office. The glasses were giving me headaches, dizziness and nausea. The other office didn't have an opening until the following week and were not willing to fit me in before then. I felt like I was on my own to solve this problem.
Dr. Brooks and her staff immediately took me into their care and discovered problems with both the lenses and the prescription. The glasses would need to be remade, but first I wanted to return the "bad" ones to the other office and get my money back. Dr. Brooks and her staff helped me coordinate the return through the insurance company and everything went smoothly. Within a matter of hours I had my money back and benefits restored so that I could order new glasses through Dr. Brooks' office. About a week later, I had my new glasses and I couldn't be happier.
Dr. Brooks is so easy to talk with and so patient. She listened to all of my concerns and made me feel well taken care of. Margo fit me for the new glasses and took all the time necessary to make sure the measurements for the progressive lenses would work for me. I've never before had such care and attention to detail given to this process. I was impressed to say the least. The level of care and service at Precision Optometry is extraordinary--better than any I have experienced in years.
Prior to walking into Dr. Brooks' office, I had gone to another eye dr. in Rocklin for over 10 years. He recently retired and another doctor has taken over the practice. Unfortunately, my first experience with the new doctor resulted in the problem glasses. I wish I could have avoided all of those problems, but I feel lucky that as a result I found Dr. Brooks.
I highly recommend Precision Optometry. You won't be disappointed!"
- Kathy W
I stumbled across this place by accident. I have been calling around trying to find a place my insurance would cover since they were no help in providing me a list of places that I could choose from. All the eye places prior to this one had no clue what I was talking about and were not help at all. Feeling hopeless I decided to call this place anyway and finally someone was able to help me here. My search was over, they accept the eye insurance I have! I got an appointment within two hours of calling! I had my three kids with me, since I didn't have much time to plan for a sitter. They were very accommodating. They had toys for them to play with and kept an eye on them while I took my exam. I felt like the exam was the most thorough eye exam I had ever had before. I've been doing this for over 10 years so I know a good eye exam when I have one. And I promise this place is well deserving of their 5 star rating! Can't wait to return and bring my whole family here for their eye care as well :)
- Emma A
"My wife and I had a very nice experience with Dr. Geri Brooks and her staff, and we would be happy to recommend Precision Optometry to our family and friends.
Dr. Geri, Margo and the rest of the staff were very patient with my wife, who is elderly, and suffers from both physical disabilities and memory loss.
Their kindness and patience was much appreciated by both of us, as was their professionalism. They spent a lot of extra time during the exam to accommodate her disabilities, and did an excellent job with both the exam, and helping her select glasses and lenses appropriate for her needs.
This review is my thank-you note to all of them. :-)"
"I had a great experience! I was able to get my contacts very fast and the fitting process was smooth. I will buy from them again! Thanks Dr. Brooks."
"Dr. Brooks is my and my daughter's eye doc. She is very professional and kind. Her office is clean and simple. It's pretty much a great no hassle visit every time, as much as possible when one is getting there eyes poked at :)"
"Doctor Brooks is professional and honest. After thoroughly examining my eyes she told me my prescription hadn't changed and my current glasses were in such good shape that I didn't even need new glasses right now! I was amazed by her HONEST assessment, she is a gem of a Doctor!"